Refund policy

Damaged or Defective Items

If you receive a damaged, defective, or incorrect item, we will gladly replace it or offer a full refund.

To request a return:

  • Contact us within 48 hours of receiving your order.

  • Provide your order number and clear photos or a video showing the damage.

  • Once your request is approved, we will provide instructions for the return or replacement.

Return Eligibility

Returns are accepted only for items that arrive damaged, defective, or incorrect.

Items that are:

  • Used

  • Washed

  • Altered

  • Damaged after delivery

are not eligible for return or exchange.

Refunds

Once the returned item has been inspected and approved, your refund will be processed to your original payment method within 5–10 business days, or a replacement item will be shipped, depending on your preference and product availability.

Contact Us

If you have any questions or need assistance with a return, please contact our customer support team with your order details.